听力原文：
W: Hi, John. What’s wrong? You look upset.
M: Oh, Betty. Mr. Green is angry with me.
W: Mr. Green? He is a kind man. So, why is he angry?
M: Well, I have made several mistakes so far this week. I even forgot to tell him there was an important meeting today, so he got angry with me.
W: But I don’t understand. You’re careful all the time.
M: Yeah, but I can’t sleep well recently because my new neighbor is always watching TV until midnight. It’s really loud.
W: Why don’t you ask him to turn it down?
M: It’s difficult. I don’t know him yet.
W: If you don’t want to see him, just write him a note.
M: That sounds like a good idea. I’ll try. But I’m still worried about how to cheer Mr. Green up.
W: I think you should say sorry to him and explain what’s happening to you at home.
M: OK. Thanks for your advice.
W: You’re welcome.
答案：2. B 3. A